Help & about
Privacy policy
This page explains how Seat Viewpoint handles information when you browse venues, save or share views, and contact us.
Visiting and searching
You can use the site without creating an account. Venue search terms go to Seat Viewpoint to return matching results. Our hosting and network providers may process technical information, such as your IP address, browser details, and requested URL, to serve the site and troubleshoot errors.
What stays in your browser
Saved viewpoints and unfinished seat comparisons are stored in this browser. You can remove a saved view or comparison selection in the viewer. Clearing this site’s browser data removes its locally stored views and comparison drafts.
Links you share
A shared view URL can contain the venue, layout, selected seats or areas, and viewing settings such as height and zoom. Anyone you share the link with can open that view. Review the link before forwarding it.
Feedback you send
When you submit the feedback form, we store your message, any reply email you provide, the page path without query parameters, your language, viewport size, and browser information. We use this information to review reports and reply when needed. A short-lived key derived from the request IP limits repeat submissions.
Email and external sites
If you email us, we receive the address and information you include so we can respond. Email providers may handle that information while delivering the message. A ticket seller, venue, or other external site applies its own privacy practices when you follow its link.
Privacy questions
The help page is where we’ll publish a public address for questions about this policy or information you shared with us.
Help & contact